1. Agreement to These Terms
These Terms of Service (“Terms”) form a legal agreement between you and the entity operating ROMANOS (“ROMANOS”, “we”, “us”, or “our”). By creating an account, accessing or using the Services, you agree to these Terms.
If you use ROMANOS on behalf of a company or other organisation, you represent that you have authority to bind that organisation, and “you” includes that organisation.
2. The Services
ROMANOS provides business software and related services that may include staff management, client management, project and task management, calendars, communications, approvals, dashboards, payment information, integrations and other operational tools.
We may add, modify, suspend or discontinue features from time to time. We will use reasonable efforts to avoid materially reducing core functionality without notice where notice is practicable.
3. Accounts and Access
You must provide accurate information and keep account credentials secure. You are responsible for activity carried out through your account and for promptly notifying us of suspected unauthorised access.
Organisation administrators are responsible for assigning roles and permissions appropriately. Users must not access information they are not authorised to access.
4. Acceptable Use
You must use the Services lawfully and responsibly. You must not:
- Use the Services to violate applicable law or another person’s rights.
- Attempt to gain unauthorised access to accounts, systems, data or security controls.
- Upload malware, harmful code or material designed to disrupt the Services.
- Interfere with, overload or reverse engineer the Services except where applicable law expressly permits it.
- Use the Services to send unlawful, deceptive, fraudulent, abusive or unsolicited communications.
- Access, collect or disclose personal information without an appropriate legal basis or authorisation.
- Use automated means to scrape or extract data from the Services except where expressly authorised.
5. Your Data
You retain ownership of information and content you submit to ROMANOS (“Customer Data”). You grant ROMANOS a limited, non-exclusive right to host, process, transmit and display Customer Data only as necessary to provide, secure, support and improve the Services and to comply with law.
You are responsible for ensuring that you have the necessary rights, permissions and lawful basis to provide Customer Data to ROMANOS and to use it through the Services.
6. Third-Party Integrations
The Services may integrate with third-party products such as Google services, payment processors, analytics platforms or other software. Integrations may require separate accounts, permissions and terms.
When you enable an integration, you authorise ROMANOS to exchange the relevant data required to provide that integration. ROMANOS is not responsible for a third party’s availability, security, policies or actions.
7. Subscriptions and Payments
Certain ROMANOS features may require a paid subscription. Prices, billing periods, taxes, renewal terms and payment conditions will be shown at the time of purchase or in an applicable order or subscription agreement.
Unless otherwise stated, subscriptions renew automatically for the selected billing period until cancelled. You authorise the applicable payment provider to charge the payment method provided.
Refunds, credits and cancellation rights are governed by the applicable purchase terms and mandatory consumer laws. If you are purchasing solely for business purposes, any statutory consumer protections may not apply.
8. Intellectual Property
ROMANOS and its software, branding, interfaces, documentation and underlying technology are owned by ROMANOS or its licensors and are protected by applicable intellectual property laws.
Except for the limited right to use the Services under these Terms, no ownership rights are transferred to you. You may not copy, modify, distribute, sell, lease or create derivative works from the Services unless expressly permitted.
9. Confidentiality
Each party may receive non-public information belonging to the other party. Each party agrees to use reasonable care to protect confidential information and use it only for the purposes of performing under these Terms. This does not apply to information that is public, independently developed, lawfully received without restriction, or required to be disclosed by law.
10. Availability and Support
We aim to keep the Services available and reliable, but we do not guarantee uninterrupted or error-free operation. Maintenance, outages, third-party failures, security incidents and events outside our reasonable control may affect availability.
Support arrangements, service levels or uptime commitments apply only where expressly agreed in a separate written agreement.
11. Disclaimers
To the maximum extent permitted by applicable law, the Services are provided on an “as available” and “as is” basis. ROMANOS does not guarantee that the Services will meet every business requirement, be uninterrupted, or be free from every error or security risk.
ROMANOS does not provide legal, accounting, financial, tax, employment or other professional advice through the Services. You are responsible for decisions made using information or tools provided by the platform.
12. Limitation of Liability
To the maximum extent permitted by applicable law, ROMANOS will not be liable for indirect, incidental, special, consequential or punitive damages, or loss of profits, revenue, goodwill, business opportunity or data arising from or related to the Services.
To the maximum extent permitted by applicable law, ROMANOS’s total aggregate liability arising out of or relating to the Services will be limited to the amount you paid to ROMANOS for the Services during the twelve months immediately preceding the event giving rise to the claim, unless a different limitation is required by applicable law or agreed in writing.
13. Indemnity
To the extent permitted by law, you agree to defend and indemnify ROMANOS and its officers, employees and service providers against claims, losses and reasonable costs arising from your unlawful use of the Services, violation of these Terms, or infringement of another person’s rights, except to the extent caused by ROMANOS’s own unlawful conduct.
14. Suspension and Termination
We may suspend or restrict access where reasonably necessary to protect the Services, users or data, address security risks, investigate abuse, comply with law, or respond to a material breach of these Terms.
You may stop using the Services and cancel your account according to the applicable subscription or account process. Upon termination, access to Customer Data may cease and data may be deleted in accordance with the Privacy Policy, applicable agreement and retention requirements.
15. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted with a revised effective date. Where required by law, we will provide additional notice for material changes. Continued use after the effective date means you accept the updated Terms.
16. Governing Law and Disputes
These Terms are governed by the laws applicable to the legal entity operating ROMANOS and the jurisdiction specified in the final commercial version of these Terms. Any dispute resolution provisions, courts or arbitration forum should be completed with the correct registered entity and jurisdiction before publication.
17. General
If any provision is found unenforceable, the remaining provisions will remain in effect. Failure to enforce a provision is not a waiver. These Terms, together with any applicable order, subscription agreement and policies referenced in them, form the agreement governing your use of the Services.
18. Contact
Questions about these Terms should be directed to ROMANOS through the official support or contact channel provided within the Services or on the ROMANOS website.
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